Privacy Notice

Privacy Notice

 

Learn About Our Privacy and Confidentiality Notice

At Track Speq S.A. de C.V., we are committed to protecting the personal data we collect and ensuring it is processed only for the purposes authorized by its owners, in accordance with our internal policies and as established by the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter LFPDPPP) and other applicable regulations.

Therefore, and in order to comply with the provisions of the LFPDPPP, Track Speq informs you through this medium and makes available to you the Privacy Notices and other documents that will allow you to know the person responsible for processing your data, the personal data that is collected, the purposes for which it is used, and the necessary procedures for you to exercise your ARCO rights.

Below, you will find the Privacy Notice:

 

IDENTITY AND ADDRESS OF THE DATA CONTROLLER

Track Speq, S.A. de C.V. (hereinafter “Track Speq”) with its address at Calle Puerto Cortez 327, Colonia Residencial Cuauhtémoc, in Santa Catarina, Nuevo León, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, is responsible for processing your personal data and informs you that in compliance with our Privacy Policy, we will always strive to ensure that the processing and use of your data is legitimate and controlled. Track Speq will always seek to give your data a legitimate and controlled treatment, ensuring the privacy of your data.

 

PRIMARY PURPOSES OF DATA PROCESSING

Your personal data will be used for the following purposes:

  • Verify and confirm your identity.
  • Provide requested services and products.
  • Identify you as a customer or supplier of Track Speq.
  • Address your inquiries, complaints, questions, and/or comments related to our services.
  • Fulfill obligations contracted with our customers.
  • Other purposes necessary for the provision of the services requested by our customers.

SECONDARY PURPOSES

Additionally, if you do not object, Track Speq will use your personal information to send you information about changes in our products and services, promotional information about our products, services, and related advertising, as well as surveys and evaluations about our website, the use of our products and services, and the service provided by Track Speq.

If you do not wish your personal data to be processed for any or all of the additional purposes, you can communicate this through a written request sent to the email ventas@trackspeq.com with the following requirements:

  • Date of the request.
  • Name and company name or business name.
  • Tax ID (RFC).
  • Limitation on the processing, use, or disclosure of your personal data.

 

COOKIES, WEB BEACONS, AND OTHER TECHNOLOGIES

Cookies are text files that are automatically downloaded and stored on the user’s computer hard drive while browsing a specific Internet page, allowing the Internet server to remember certain data about the user, including their preferences for viewing pages on that server, username, and password.

Web beacons are visible or hidden images inserted into an Internet page or email that are used to monitor your information, such as obtaining your IP address (which in some cases could identify you), information about the time of interaction with the page, browser type, and other details.

If you register as a user on our website, we may collect Personal Data obtained through tracking technologies, such as (but not limited to) the following: Names and Surnames, Username, Email, and Password, Phone or Mobile Number, Preferred Locations, Demographic Data, including location data of the device you use to access our Services, information related to its technical and operational characteristics, IP Address, Operating System, information about your preferences and interests related to the goods, products, and services we offer, browsing time on the Site, sections visited, and websites accessed before and after ours, as well as payment methods and currencies used.

The processing of your Personal Data will be carried out for the following purposes:

  • To provide you with better service on our website, enabling all its functions and personalizing it according to your preferences and needs.
  • To complete any purchase process made through our website and follow up on product or service deliveries.
  • To recognize you as our customer, analyze your preferences, and present products that match your needs or tastes.
  • We inform you that your Personal Data obtained through these technologies may be shared with third parties as described in the personal data transfer section.

Cookies and web beacons can be disabled; for more information on how to do so, please contact us, and we will assist you.

 

DATA TRANSFERS

To fulfill the purposes described above, we do not make data transfers, nor do we sell or exchange your personal data with third parties, except as required by a competent judicial or administrative authority or as determined by law.

 

ARCO RIGHTS

You or your legal representative may exercise any of the rights of Access, Rectification, Cancellation, or Opposition (hereinafter “ARCO Rights”), either to access your personal data held by us and to learn about its processing, to rectify it if it is inaccurate, or to instruct us to cancel it if you deem it excessive or unnecessary for the purposes that justified its collection, as well as to oppose its processing for any of the purposes referred to in this privacy notice.

At any time, you may revoke the consent you have granted us for processing your personal data so that we stop using it.

We request that you send your request to exercise these rights by email to ventas@trackspeq.com

 

The document must include the following information:

  • Date of the request;
  • Name and company name or business name;
  • Tax ID (RFC);
  • Limitation on the processing, use, or disclosure of your personal data.

For the purposes mentioned in this privacy notice, we may collect your data either directly, through our online services, or when we obtain information from other sources permitted by law.

The data we collect may include:

  • Tax Information
  • Employment Information
  • General information of employees or legal representatives.

 

CHANGES TO THE PRIVACY NOTICE

We reserve the right to make changes or updates to this privacy notice at any time to reflect legislative or judicial developments, internal policies, or new requirements for the provision of our services.

In the event of substantial or total changes to this Privacy Notice or the one provided to you, the updated version will be made available on our website.

You can review the updated version in the Privacy Notice section.

Last update: June 2024.